Lily Bather
UX Designer


7-Eleven Delivery App - Heuristic Evaluation and Journey Map

7NOW - Delivery

  • When I joined 7Now in 2019 and I was new to the project, I created this journey map in collaboration with the Product and Design team to align on the current state and the problems we needed to solve

🗺  Journey Mapping
🗺  Journey Mapping

Some info has been omitted from this template to protect sensitive data

This exercise helped us align as a team and understand our product better.
🗺  Journey Mapping

Another useful tool was a prioritization map. To align on big goals for the year.

🗺  Journey Mapping

Product manager adding information to the board